Saturday, April 17, 2021

In Her Words: ‘A really good balance’

Work and family for the Rosewood CEO
Sonia Cheng in the Asaya wellness space of the Rosewood Hong Kong.Stefanie Teng for The New York Times

By Hannah Seligson

"I grew up in a family with three older brothers, and my parents treated me the same as the brothers."

— Sonia Cheng, chief executive, Rosewood Hotel Group

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Sonia Cheng, who took the reins of Rosewood Hotel Group in 2011, when she was just 30, says she doesn't view everything through the lens of being a female C.E.O.

For one thing, she has made it a point not to specifically hire women, even though half of the top female leadership at Rosewood is female, she says. (Compare this with the broader hospitality industry where, in 2019, women held just 12 percent of the industry's leadership positions.)

"I'm all for giving opportunities to women," Ms. Cheng told In Her Words. "But when I interview someone, first and foremost it's about their skill set, their attitude, their capability. Not their gender."

That approach, she said, was informed by how she was raised.

"I grew up in a family with three older brothers, and my parents treated me the same as the brothers, in terms of giving us opportunities, education and a career path," she said. "They wouldn't treat me any differently because I was a female."

But her focus on female customers is a different story.

Indeed, under Ms. Cheng's watch, many of the company's offerings have been geared toward women specifically. For instance, Rosewood's new wellness concept, Asaya, will cater to first-time mothers, with counseling available on topics like postpartum depression and bonding with your spouse after childbirth.

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And Summer at Rosewood, a program started in 2020, was intended as an urban retreat for kids, yes, but also parents — and mothers in particular — who were staring down a long summer without children's activities or camps, on the heels of months of home-schooling and coronavirus lockdowns.

With four young children at home, it's hard not to view Ms. Cheng's brainchild through the lens of a mother who understands, firsthand, that moms need a break.

The program offered a variety of options for both parents and children, ranging from sailing classes with the Royal Hong Kong Yacht Club to wine-pairing tutorials. "We wanted the parents to go to the spa and feel relaxed," Ms. Cheng, now 40, said in a video interview from her office in Hong Kong.

Ms. Cheng spoke to In Her Words about hiring, parenting and steering her hotel business through the pandemic storm.

The conversation has been condensed and lightly edited.

You were recently appointed a member of the Hong Kong Tourism Board. What's your view on the future of tourism in Hong Kong?

I remain very optimistic that when the borders reopen, the hospitality industry will really bounce back in Hong Kong. And quite quickly.

There is significant pent-up demand for traveling within this region. You see that in China. All of our properties in China last year performed significantly better than pre-Covid. People want to travel.

What do you think travel and hospitality will look like going forward?

In the beginning, leisure will dominate. In Hong Kong last year we had ups and downs in terms of the number of cases in the city. When there was a relaxation on restrictions because the case numbers came down, all of the sudden our bookings for the ballroom and for weddings went up, quite significantly. People want to be with other people.

In terms of business travel, I think people want to meet their counterparts and their team members and not just do everything virtually.

What qualities do you look for when you're hiring?

I look at leadership skills. I look at whether they are inspiring, whether they are innovative, whether they have humility, whether they can collaborate, whether they'll empower their team members to develop young talent in the company.

I think those qualities are not defined by gender; it's defined by that person.

The family business, New World Development Company, includes Rosewood, which was acquired in 2011. Tell us about the "separate but equal" approach your family has to delegating parts of the business to you and your siblings.

When I joined New World, my father tasked me with handling the hotel business.

But the family company has a lot of other business as well — real estate, retail, etc. Those are areas that my brothers handle.

Our parents gave us equal opportunities to have our own area to develop and gave us the freedom and liberty to develop a business empire within our passions.

When my father asked me to join the company, he had a vision of creating our own hotel company. And I thought that was a really interesting challenge for me in a sector that I love. I joined in 2008, after six years in the finance industry.

How involved are you with the details of opening a hotel?

We've grown to a size where I need to have my team execute the vision. In the first phase of the company, when we were smaller, I was very into the details. The opening of Rosewood Beijing, the opening of Rosewood London, even the Hôtel de Crillon in Paris, I would be reviewing the uniforms. I would be sitting for two hours talking to the uniform designer about the wardrobe and choosing the utensils and linens.

How does Rosewood think about the female traveler?

A few years ago, we launched a family program called Rosewood Explorer. It's not tailored to females, but in some ways it is tailored to moms. I became a mom eight years ago and it changed my perception of travel. In the past, I thought luxury hotels should be catered to couples. But since I became a mom, I realized this generation is different in that they travel with their kids.

Today's parents want educational activities for their children so the parents can relax.

We launched the Explorer program at Phuket, Rosewood. We built a herb garden where the children can learn about plants. We have programs based on the surrounding reefs and the kids learn about sustainable fishing. Usually, a kids' club is a room that's 50 square meters with some arts and crafts, but nowadays parents want more.

You have four children — what are the support systems in your life that allow you to do what you do?

My four kids are an outlet. They give me sanity. And then, I guess, work also gives me sanity when I am frustrated with my kids. There's a really good balance where I have a long day at work and then when I go home and see my kids, I can almost compartmentalize and forget about the stress at work. And those two hours at the end of the day are just for kids. My oldest is 8 and my youngest is 2, so just watching them play keeps me sane.

What's next for you?

I'm launching Rosewood's first venture into the private members club. We are replicating the Café Carlyle in Hong Kong.

Is it fair to say you're bullish on the comeback of in-person interaction?

Yes.

Write to us at inherwords@nytimes.com.

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What else is happening

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In Her Words is edited by Francesca Donner. Our art director is Catherine Gilmore-Barnes, and our photo editor is Judith Levitt.

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On Politics: The Republican Retreat on World Affairs

What will G.O.P. foreign policy be post-Trump? Who knows!
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By Lisa Lerer

National Political Correspondent

Hi. Welcome to On Politics, your wrap-up of the week in national politics. I'm Lisa Lerer, your host.

President Barack Obama speaking alongside Senator Richard Lugar, Republican of Indiana, second from right, and Senator Sam Nunn, Democrat of Georgia, second from left, in 2012.Saul Loeb/Agence France-Presse — Getty Images

In 2005, two senators went on a global tour.

They visited dilapidated factories in eastern Ukraine where workers were taking apart artillery shells. They drank vodka toasts with foreign leaders and local dignitaries in Saratov, Russia. And on the way home, they met Tony Blair, then the British prime minister, at 10 Downing Street in London.

From Russia to Ukraine and Azerbaijan to Britain, one of the men was greeted like a superstar. And it wasn't Barack Obama.

"I very much feel like the novice and pupil," Mr. Obama said during the trip, looking out the window as he flew over the Russian countryside.

His teacher? Senator Richard Lugar of Indiana, one of a caste of Republican foreign policy mandarins who prided themselves on bipartisan deal-making on matters of global importance. Mr. Lugar was a smart choice for a mentor: Nearly a decade before the Sept. 11 attacks, he worked with Sam Nunn, the Democratic senator from Georgia, to pass legislation that helped destroy surplus stocks of nuclear weapons, keeping dangerous materials from reaching terrorists.

Yet Mr. Lugar would serve only one more term after that trip. Seven years later, Mr. Lugar lost by more than 20 percentage points in a primary battle against Richard E. Mourdock, a conservative Tea Party candidate who attacked his moderate opponent for his willingness to work with Mr. Obama, by then the president. And today, the story of that trip — one where an older senator spent weeks tutoring a younger member of the opposing party in the ways of foreign policy — feels distinctly sepia-toned.

I was thinking a lot about that history this week, as I watched President Biden announce his decision to withdraw all troops from Afghanistan by Sept. 11. It was a humbling moment for the country, a painful admission that the staggering costs in money and lives of the "forever war" would never accomplish the mission of ushering in a stable democracy.

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But for Republicans, the withdrawal offered another reminder of the party's own unresolved conflict. As I detailed in the paper on Friday, the usual suspects gave the usual responses to the decision. The statements largely mirrored the reception to a pledge last year by former President Donald J. Trump to withdraw by May 1, 2021 — though with a bit of added vitriol.

Senator Mitch McConnell, the minority leader, called it "a retreat in the face of an enemy." Senator Lindsey Graham of South Carolina said it was "dumber than dirt and devilishly dangerous" and warned that the withdrawal could lead to another terrorist attack. Representative Liz Cheney of Wyoming called the decision a "huge propaganda victory for the Taliban, for Al Qaeda."

But the pushback was hardly overwhelming. Senator Rand Paul of Kentucky heralded the move, tweeting, "Enough endless wars." And Senators Josh Hawley of Missouri, Ted Cruz of Texas and Mike Lee of Utah offered various degrees of praise.

It's clear from that divergent response that there is little agreement within the party on a fairly basic question: How do Republicans view America's place in the world?

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The post-9/11, Bush-era, hawkish consensus that guided the party for years is under siege, weakened by Mr. Trump's more transactional, "America First" foreign policy that rejected the internationalist order that was party orthodoxy for decades.

To the extent that Republican voters care about foreign policy, they are now largely driven by Mr. Trump's interests and isolationist tendencies.

Neil Newhouse, a Republican pollster, said he saw three foreign policy issues resonating with G.O.P. voters: restricting immigration, taking a tougher stance against China (which many blame for the spread of the coronavirus) and ending foreign entanglements.

"Just because Donald Trump is no longer president, that doesn't mean that Republicans aren't taking their lead from him on the issue of foreign policy," Mr. Newhouse said.

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But those views aren't shared by some of the party's leaders and a foreign policy establishment that was effectively exiled from policymaking posts during Mr. Trump's administration.

"A small minority believe that we need to make our peace with the populist impulses that have driven President Trump's choices," said Kori Schake, who directs foreign and military policy studies at the conservative American Enterprise Institute and served on the National Security Council under President George W. Bush. "But my sense is that an inchoate larger plurality is converging around the notion that we haven't done our jobs well enough of explaining to Americans, who don't spend all their times thinking about foreign and defense policy, why the positions that we advocate make the country safer and more prosperous."

This is hardly the only area where Mr. Trump has scrambled Republican orthodoxy by shifting his party in a more populist direction. As I wrote last week, the cracks that he has created between Republicans and their traditional allies in the business community have become a chasm. The huge amount of new spending during his time in office has made it difficult for the party to revert to its traditional position of fiscal responsibility and argue against the huge price tags of Mr. Biden's coronavirus relief and spending bills. On Friday, Mr. Bush published an op-ed article striking a gentler tone on immigration, quite a contrast from Mr. Trump and his calls to "build the wall."

There is very little unity in the G.O.P. right now when it comes to setting a policy agenda. And there doesn't appear to be overwhelming interest in confronting these divides.

During the first months of the Biden administration, Republicans have been consumed with issues like so-called cancel culture, re-litigating the election and corporate "wokeness." Those culture-war topics fire up the conservative base, leading to interview requests and campaign cash for Republican candidates and politicians.

But in all of this discussion of conspiracy theories and culture wars, there's little room — or apparent desire — to sort out what the post-Trump Republican Party stands for on the biggest issues of the day.

Mr. Lugar died in 2019. Just two years later, the bipartisan comity that he championed certainly feels like a relic from a bygone era. What's far harder to see is whether his party's leaders, activists and voters can find their way to a future where they agree even with themselves.

Drop us a line!

We want to hear from our readers. Have a question? We'll try to answer it. Have a comment? We're all ears. Email us at onpolitics@nytimes.com or message me on Twitter at @llerer.

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